Terms of Service

1. Introduction

Welcome to Sunny Picnic. These Terms of Service govern your use of our website, products, and services. By accessing or using Sunny Picnic services, you agree to be bound by these Terms. Please read them carefully before proceeding with any booking or purchase.

Sunny Picnic operates throughout Australia, providing vibrant picnic experiences featuring fresh fruits, artisan ice cream, and colorful picnic baskets designed to enhance your outdoor dining adventure.

2. Definitions

Throughout these Terms of Service, the following terms shall have the meanings defined below:

  • "Sunny Picnic," "we," "us," or "our" refers to Sunny Picnic Australia, its owners, directors, employees, and agents.
  • "Services" refers to picnic arrangements, food provisions, basket rentals, and event organization provided by Sunny Picnic.
  • "Website" refers to the Sunny Picnic website accessible at sunnypicnic.com.au.
  • "Customer," "you," or "your" refers to any individual or entity that accesses our website or uses our Services.

3. Service Booking and Cancellation

All picnic bookings must be made at least 48 hours in advance. We require a 50% deposit to secure your booking with the remaining balance due 24 hours before your event. Weather considerations are important for outdoor activities, so we offer:

  • Full refund if cancellation is made more than 48 hours before the scheduled picnic
  • 50% refund if cancellation is made between 24-48 hours before the scheduled picnic
  • No refund for cancellations less than 24 hours before the scheduled picnic

In case of inclement weather, we offer rescheduling options at no additional cost, subject to availability.

4. Product Quality and Food Safety

Sunny Picnic is committed to providing high-quality, fresh products for all our services. We maintain strict food safety protocols and source ingredients from reputable suppliers. However, please note:

  • All fresh produce and perishable items should be consumed within the recommended timeframe provided at delivery
  • We cannot guarantee the absence of allergens in our food products - please inform us of any allergies or dietary requirements when booking
  • Once delivered, food items become the customer's responsibility for proper handling and storage

5. Basket Rental and Equipment

Our signature picnic baskets and equipment are available for rental as part of our picnic packages. The following conditions apply:

  • A security deposit is required for all equipment rentals
  • Customers are responsible for any damage beyond normal wear and tear
  • All rented items must be returned within the agreed timeframe
  • Late returns will incur additional daily charges
  • Replacement costs will be charged for unreturned or severely damaged items

6. Website Usage and Online Bookings

When using our website, you agree to:

  • Provide accurate and complete information when making bookings
  • Not use the website for any unlawful purpose
  • Not attempt to gain unauthorized access to any part of our services
  • Not use our website in a way that could damage, disable, or impair its functionality

Online bookings are subject to availability and confirmation. Pricing displayed on the website is subject to change without notice until a booking is confirmed.

7. Intellectual Property

All content on the Sunny Picnic website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Sunny Picnic or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, display, or transmit any content from our website without prior written permission from Sunny Picnic.

8. Privacy and Data Protection

Sunny Picnic collects and processes personal information in accordance with our Privacy Policy. By using our services, you consent to such processing and you warrant that all data provided by you is accurate.

9. Limitation of Liability

To the maximum extent permitted by law, Sunny Picnic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, or other harmful code that may be transmitted through our service by any third party

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

11. Changes to Terms

Sunny Picnic reserves the right to modify these Terms of Service at any time. We will provide notice of significant changes by posting an update on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Sunny Picnic Australia
42 Beach Road
Bondi Beach, NSW 2026
Australia
Email: [email protected]
Phone: +61 2 8376 5542

Last updated: January 10, 2023